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If you have questions about this Royal Commission, including the submission process, you can contact:

The information line operates from 9:00am-5:00pm (AEST/AEDT) Monday-Friday except public holidays.

This phone line and email service can assist you with your questions about the Royal Commission including the submission process or future hearings.


Please note that staff are not equipped to assist with welfare or general enquiries about bushfire recovery efforts. If you were affected by recent fires and require assistance, Lifeline has a dedicated 24 hour bushfire recovery support line 13 HELP (13 43 57) and the National Bushfire Recovery Agency has information about a broad range of organisations and services who are available to support you.

The Royal Commission can also assist with language services.

Keeping up to date

Information about submissions, upcoming events and hearings will be published on the Royal Commission's website.

You can also sign up to the Royal Commission's mailing list to receive email updates.